Jordan Rivera

Senior UX/UI Designer

📧 jordan.rivera@email.com | 📱 (555) 987-6543 | 🔗 linkedin.com/in/jordanrivera | 🎨 jordanrivera.design | 📱 dribbble.com/jordanrivera

New York, NY

About Me

Award-winning UX/UI Designer with 7+ years of experience crafting intuitive, user-centered digital experiences for web and mobile platforms. Passionate about solving complex problems through research-driven design. Led redesigns that increased conversion rates by 45% and user satisfaction scores from 3.2 to 4.6/5.0.

Design Skills

UX Research: User Interviews, Usability Testing, A/B Testing, Persona Development, Journey Mapping, Heuristic Analysis

UI Design: Wireframing, Prototyping, Visual Design, Design Systems, Responsive Design, Mobile-First Design

Tools: Figma, Sketch, Adobe XD, Adobe Creative Suite (Photoshop, Illustrator), InVision, Miro, Principle, Framer

Technical: HTML/CSS, Basic JavaScript, Webflow, WordPress, Accessibility (WCAG 2.1), Analytics (Google Analytics, Hotjar)

Methodologies: Design Thinking, Agile/Scrum, Lean UX, Atomic Design

Professional Experience

Senior UX/UI Designer | FinTech Solutions Inc. | New York, NY

March 2021 - Present

Led complete redesign of mobile banking app serving 500K+ users, increasing user satisfaction from 3.2 to 4.6/5.0 stars
Conducted extensive user research including 40+ interviews, surveys with 2,000+ responses, and usability tests with 60 participants
Designed and implemented design system used across 5 products, reducing design-to-development time by 40%
Increased conversion rate by 45% on loan application flow through iterative testing and optimization
Collaborated with cross-functional teams of 15+ engineers, product managers, and stakeholders
Mentored 3 junior designers, conducting weekly design critiques and skill development sessions
Championed accessibility initiatives, ensuring WCAG 2.1 AA compliance across all digital properties

UX/UI Designer | E-commerce Startup | Brooklyn, NY

June 2018 - February 2021

Designed end-to-end shopping experience for D2C e-commerce platform, growing GMV from $2M to $15M
Reduced cart abandonment by 28% through checkout flow optimization and trust signal improvements
Created responsive web designs that increased mobile conversion rate by 35%
Developed interactive prototypes in Figma for stakeholder presentations and user testing
Conducted weekly usability testing sessions, synthesizing findings into actionable design improvements
Collaborated with development team to ensure pixel-perfect implementation of designs
Established design QA process reducing design-development inconsistencies by 60%

UI Designer | Creative Agency | Austin, TX

January 2017 - May 2018

Designed websites and mobile apps for 15+ clients across healthcare, retail, and SaaS industries
Created brand identities including logos, color systems, and typography guidelines
Produced high-fidelity mockups and interactive prototypes for client presentations
Worked directly with clients to understand business goals and translate them into design solutions
Collaborated with developers to ensure design feasibility and quality implementation

Education

Bachelor of Fine Arts in Graphic Design

Rhode Island School of Design (RISD) | Providence, RI
Graduated: May 2016
GPA: 3.8/4.0

Honors: Dean's List (4 semesters), RISD Presidential Scholarship

Featured Projects

Banking App Redesign (2023)

Challenge: Outdated interface with low user satisfaction and high support costs
Solution: Complete UX overhaul based on 40+ user interviews and competitive analysis
Result: 4.6/5.0 App Store rating, 45% reduction in support tickets, 25% increase in daily active users
Tools: Figma, Maze, UserTesting, Google Analytics

Investment Dashboard (2022)

Challenge: Complex data visualization needed for first-time investors
Solution: Simplified information architecture with progressive disclosure and educational tooltips
Result: 35% increase in portfolio creation, 50% reduction in time-to-first-investment
Tools: Figma, Principle, Hotjar

Design System Implementation (2021-Present)

Challenge: Inconsistent UI patterns across multiple products
Solution: Comprehensive design system with 100+ components and detailed documentation
Result: 40% faster design-to-development cycle, consistent brand experience
Tools: Figma, Storybook, Zeroheight

Awards & Recognition

Webby Award Nominee - Best Financial Services App (2023)
Awwwards Honorable Mention - E-commerce Site of the Day (2020)
UX Design Award - Best Mobile App Experience (2022)
Featured Designer - Dribbble Weekly Warm-Up Winner (3x)

Speaking & Community

Guest Speaker - General Assembly UX Design Bootcamp (2022, 2023)
Workshop Leader - "Designing for Accessibility" at UXDX Conference (2023)
Mentor - ADPList (50+ mentoring sessions with aspiring designers)
Blog Contributor - Published 8 articles on UX best practices (Medium, 20K+ views)

Certifications

Google UX Design Professional Certificate (2021)
Nielsen Norman Group UX Certification (2020)
Certified Accessibility Specialist (IAAP) (2022)

Additional Information

Languages: English (Native), Spanish (Professional Working Proficiency)
Interests: Typography, inclusive design, design ethics, mentoring emerging designers

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